Caitlin McCabe
AdministratorPlease note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.
Caitlin McCabe Administrator
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Re: Panopto login loop from Moodle integration?
Hi @Benjamin Naderi, I will open a ticket and make your local Panopto administrator aware, as well. Please keep an eye out for correspondence regarding this matter. Best wishes, Cait (View Post)1 -
Re: Why do Panopto Support Chat "transcripts" link to SnapEngage
Hi @Elba Rios and @Michael Espey, Our Support team worked on this and has just let me know that live chat case descriptions will now automatically include the chat transcript. As such, you should no … (View Post)1 -
Re: Meaning of StartTime in the Session class
Hi All, I spoke with a member of our Dev team, and they stated that the Start Time should be the time that the session started recording and the Creation Date is the time the session is created. For … (View Post)1 -
Re: Why do Panopto Support Chat "transcripts" link to SnapEngage
Hi @Elba Rios and @Michael Espey, I checked in with our Support team about this thread and they would like to see if they can reproduce the issue. They wanted to know if you are getting the chat tran… (View Post)1 -
Re: Session thumbnail URL from UUID
Hi All, I checked in with our API team for guidance on this, and they provided the following information: "The Thumbnail URL may change in the future without notice, however we do provide it whe… (View Post)2