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Better Tutorial Videos
More of a suggestion than anything. There is nothing sweeter to admins or IT folks who have to provide training materials then to have a vendor/partner who provides solid, well recorded and clear user tutorials...then there's nothing more frustrating then having a vendor/partner who provides recordings that you just can't share with your users so you have to create your own.
The suggestion, 30 second to 1 minute quick video tutorials like "How to record using Panopto Capture"...if you cant explain a basic function in 30 seconds to 1 minute then you have to rethink how that function works it may just be too complicated.