Canvas SSO stopped working for a subset of customers
Customers who were previously using a legacy developer key in Canvas have all had SSO to Panopto stop working from their Canvas site. The LTI portion of the integration will remain unaffected.
Panopto Support is reaching out to our customers who may be affected by this and in parallel are working with Canvas to resolve the issue. We have confirmed creating a new developer key for your integration will resolve the issue.
Please follow steps 2.2 and 2.3 to set up the Developer Keys. Please ensure that once you save this key that you turn it on.
On your Panopto site, go to Settings > Identity Providers, and click edit under your Canvas integration.
Copy the Developer ID and paste it into the Client ID section in Panopto.
Then on Canvas, click Show Key, copy the key value, and paste it into the Client secret section in Panopto.
After this is done, try signing into Panopto with Canvas to ensure this resolves the issue.