Before submitting a feature request, make sure to read our Guidelines & Expectations post
Once your idea is submitted, it will be marked as 'Tracked' when added to our internal feature requests system.
Update course groups when a user meets a "Request Access" page
We have the setting on in our integration with Canvas "Sync permissions for this provider on Sign-in from other providers" and I believe that, in addition to the current functionality, the feature should check for permissions when a user reaches the "Request Access" page for a session. When a situation comes up where that page would be presented Panopto should sync permissions for that course group before prompting the user to request access.
We are running into a situation with some courses where students were logged into Panopto prior to registering for the course (and are still logged in) so we either need them to log out and back in or bump the course level integration.
Having a button to sync course groups would also work but this seems like a task that should be automated.
When the functionality comes into play, it seems to be working really well, but I think this additional action should invoke the process to cover more use cases.