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Views on videos in subfolders are double-counted on the folder dashboard

Bill WolfBill Wolf Panopto Employee
edited August 2021 in Bug Reports

What is the impact of the issue?

As of Panopto 11.2 (2021-07-29), folder analytics dashboards have counted all views for videos in subfolders twice. Views for videos in the selected folder are still being reported accurately.

How do I work around this issue?

Option 1: View folder statistics one at a time. 

Option 2: Utilize downloadable reports for view counts.

When will this issue be resolved?

This issue will be resolved in our 11.4 release later this week, at which time the correct view counts will be displayed.


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