I'm trying to list all recordings from date1 to date 2....but it is timing out repeatedly...

Robert J Herbstzuber

Hello all.

I've successfully been able to list specific recordings for a FolderID bewteen two dates. So I'm sure I'm sending in the correct date formats however when I decided to seen in NULL as the folder ID or omit the folder ID from the ListSessionsRequest that I build before sending it in to Panopto it just spins and spins and spins.

I need to find all the recordings on a specified date..

Here is an example of the PHP code we are using. Do I need to build the ListSessionRequest wit

$startDate = new \DateTime($start);

$endDate = new \DateTime($end);

$paga = new \Panopto\SessionManagement\Pagination();

$paga->setMaxNumberResults(500);

$lsr = new \Panopto\SessionManagement\ListSessionsRequest();

if(!is_null($folderid)){

$lsr->setFolderId($folderid);

}

$lsr->setPagination($paga);

if(!is_null($start)){

$lsr->setStartDate($startDate);

}

if(!is_null($end)){

$lsr->setEndDate($endDate);

}

#$lsr->setEndDate($endDate);

#$lsr->setStartDate($startDate);

$sessionstate = new \Panopto\SessionManagement\ArrayOfSessionState();

$myarray = $states;

$thearrayobject = $sessionstate->setSessionState($myarray);

$lsr->setStates($sessionstate->getSessionState());

#var_dump($lsr);

#echo('<BR><BR>');

#exit();

try {

$param = new \Panopto\SessionManagement\GetSessionsList($this->auth, $lsr, "");

$reply = $this->smclient->GetSessionsList($param)->getGetSessionsListResult()->getResults()->getSession();

BELOW is the PARAMETERS I'm sending into GETSESSIONSLIST endpoint.

object(Panopto\SessionManagement\GetSessionsList)#99 (3) {

["auth":protected]=>

object(Panopto\Auth\AuthenticationInfo)#89 (3) {

["AuthCode":protected]=>

NULL

["Password":protected]=>

string(13) "XXXXX!"

["UserKey":protected]=>

string(6) "XXXXXXX"

}

["request":protected]=>

object(Panopto\SessionManagement\ListSessionsRequest)#78 (8) {

["EndDate":protected]=>

string(25) "2021-10-12T00:00:00-04:00"

["FolderId":protected]=>

NULL

["Pagination":protected]=>

object(Panopto\SessionManagement\Pagination)#79 (2) {

["MaxNumberResults":protected]=>

int(500)

["PageNumber":protected]=>

NULL

}

["RemoteRecorderId":protected]=>

NULL

["SortBy":protected]=>

NULL

["SortIncreasing":protected]=>

NULL

["StartDate":protected]=>

string(25) "2021-10-11T00:00:00-04:00"

["States":protected]=>

array(1) {

[0]=>

string(9) "Scheduled"

}

}

["searchQuery":protected]=>

string(0) ""

}

Joe Malmsten

Hi,

We may need some additional information in order to investigate this further for you. Can you please open a support ticket at https://support.panopto.com so we can get some more detailed information from you?

Thanks,

Joe Malmsten