Why are captions displayed twice?
A faculty member I have been working with has uploaded some videos into her panopto folder in Canvas. I was helping her embed her videos onto a page. When playing the videos, she noticed that captions were being displayed twice, once in the video and again kind of off to the side (see below screen capture). However, when I went to view these videos in her course, I did not experience this. I had to ask her to send me screen captures so that I could see it for myself. We also checked the student view, and she was still experiencing these instances of captioning. I cannot seem to figure out why. Could the problem be that the video was uploaded already having captions?