Download linksI API

Yuriy Postoronko

Why do some of the files have download links and some don't?

Example of the file where there is a download link:

https://jamworks.cloud.panopto.eu/Panopto/api/v1/sessions/0d15bc1c-00ba-4ea5-b3f5-aefc00cb1a0f

{

 "Description": null,

 "StartTime": null,

 "Duration": null,

 "MostRecentViewPosition": null,

 "CreatedBy": {

  "Id": "ae52f4d4-d27c-4b2f-89ff-aef2007d6fb0",

  "Username": "[email protected]"

 },

 "Urls": {

    "ViewerUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Viewer.aspx?id=0d15bc1c-00ba-4ea5-b3f5-aefc00cb1a0f",

    "EmbedUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Embed.aspx?id=0d15bc1c-00ba-4ea5-b3f5-aefc00cb1a0f&v=1",

    "ShareSettingsUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Sessions/List.aspx?id=0d15bc1c-00ba-4ea5-b3f5-aefc00cb1a0f&modalPage=SessionShare",

  "DownloadUrl": "#",

  "CaptionDownloadUrl": null,

    "EditorUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Viewer.aspx?id=0d15bc1c-00ba-4ea5-b3f5-aefc00cb1a0f&edit=true",

    "ThumbnailUrl": "https://jamworks.cloud.panopto.eu/Panopto/Services/FrameGrabber.svc/FrameRedirect?objectId=0d15bc1c-00ba-4ea5-b3f5-aefc00cb1a0f&mode=Delivery&random=0.222086724462959&usePng=True"

 },

 "Folder": "9fc17d9b-ce3a-469a-a190-aefc00bfe5f7",

 "FolderDetails": {

  "Id": "9fc17d9b-ce3a-469a-a190-aefc00bfe5f7",

  "Name": "Recordings"

 },

 "PercentCompleted": null,

 "Id": "0d15bc1c-00ba-4ea5-b3f5-aefc00cb1a0f",

 "Name": "Zoom Meeting_UID1658727001"

}

and this one does:

https://jamworks.cloud.panopto.eu/Panopto/api/v1/sessions/c32ada49-14b1-40c1-bacd-aef6005ecdd4

{

 "Description": null,

 "StartTime": null,

 "Duration": 122.368,

 "MostRecentViewPosition": null,

 "CreatedBy": {

  "Id": "ae52f4d4-d27c-4b2f-89ff-aef2007d6fb0",

  "Username": "[email protected]"

 },

 "Urls": {

    "ViewerUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Viewer.aspx?id=c32ada49-14b1-40c1-bacd-aef6005ecdd4",

    "EmbedUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Embed.aspx?id=c32ada49-14b1-40c1-bacd-aef6005ecdd4&v=1",

    "ShareSettingsUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Sessions/List.aspx?id=c32ada49-14b1-40c1-bacd-aef6005ecdd4&modalPage=SessionShare",

    "DownloadUrl": "https://jamworks.cloud.panopto.eu/Panopto/Podcast/Download/c32ada49-14b1-40c1-bacd-aef6005ecdd4.mp4?mediaTargetType=videoPodcast",

    "CaptionDownloadUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Transcription/GenerateSRT.ashx?id=c32ada49-14b1-40c1-bacd-aef6005ecdd4&language=English_GBR",

    "EditorUrl": "https://jamworks.cloud.panopto.eu/Panopto/Pages/Viewer.aspx?id=c32ada49-14b1-40c1-bacd-aef6005ecdd4&edit=true",

    "ThumbnailUrl": "https://jamworks.cloud.panopto.eu/Panopto/Services/FrameGrabber.svc/FrameRedirect?objectId=c32ada49-14b1-40c1-bacd-aef6005ecdd4&mode=Delivery&random=0.588706982596175&usePng=True"

 },

 "Folder": "bb488c1e-6d29-42ec-806e-aef6005f39cd",

 "FolderDetails": {

  "Id": "bb488c1e-6d29-42ec-806e-aef6005f39cd",

  "Name": "sub-folder"

 },

 "PercentCompleted": null,

 "Id": "c32ada49-14b1-40c1-bacd-aef6005ecdd4",

 "Name": "Zoom Meeting_UID1658727001"

}

Kevin Baum

Hi Yuriy,

I took a look at the sessions you sent, and it looks like the one that is not returning the DownloadUrl is a reference copy of a different session. I took a look, and it looks like we do have a bug that's been filed internally for sessions that are reference copies not returning the DownloadUrl through the public REST API. I do not currently have an ETA for when that will be fixed, but we are aware of the issue.

There are other cases where a download URL may not be output in the API, but that is generally only when a video podcast was not created for the session at all.

Please let me know if you have any other questions.

Thanks,

Kevin