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Notification of issue affecting quiz playback

Bill WolfBill Wolf Panopto Employee

Hello - We want to let you know about an issue affecting quiz playback.

What is the issue?

Quizzes are failing to load in some Panopto videos that are full copies of other Panopto videos. The affected quizzes are still viewable in the Panopto editor, but will not be displayed for viewers.

Which versions of Panopto are affected?

All Panopto Clouds are affected.

How do I tell if this affects me?

This affects any full copy in Panopto that includes a quiz but has not yet been edited.

How do I mitigate the issue?

Add a new table of contents entry or publish a small edit to affected videos as shown in this article.

When will this be resolved?

We are planning to release a fix to affected environments by 9/23/22. This fix will resolve the issue for all affected videos without any further mitigation requirements.

For any questions, please contact Panopto Support online at support.panopto.com.

Best Answer

  • Options
    Bill WolfBill Wolf Panopto Employee
    Answer ✓

    This incident was resolved with our most recent cloud release.

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