Welcome to the Panopto Community

Please note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.

retrieve archived videos

Grace SeoGrace Seo Tyro
edited April 2023 in General Q&A


Video retrieval may take 48 hours, but can system admins shorten the time (manual handling) for some urgent cases? I'm asking on behalf of our system admins.

Thank you,



  • Options

    Hi Grace,

    Archived sessions restore process can take up to 48 hours, but is often much faster then that and system admin cannot do anything to speed up that process.

    System admin can only setup email notification, so when session is ready for viewing again the Creator should receive notification.

    I hope this was helpful. Let me know if you have any other questions.



Sign In or Register to comment.