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Notification of issue affecting availability window settings

Bill WolfBill Wolf Panopto Employee

Hello - We want to let you know about an issue affecting the display of availability window settings.

What is the issue?

Availability window settings are being displayed incorrectly in some cases. 

If a video has no start or end date specified, the availability window settings will show that the video has a start and end date set to the current date/time. 

However, videos are still only being made available according to the most recently applied availability settings.

There is not currently a method available to review existing availability window settings unless a start or end time has been specified.

Which versions of Panopto are affected?

Panopto Cloud

How do I mitigate the issue?

This is a display issue only. 

If the availability window needs to be changed, you can still update the availability window settings as you would normally.

When will this be resolved?

We tentatively expect to resolve this issue in all environments by February 2nd.

For any questions, please contact Panopto Support online at support.panopto.com.

Best Answer

  • Options
    Bill WolfBill Wolf Panopto Employee
    Answer ✓

    This issue has been resolved in all environments.

    For any questions, please contact Panopto Support online at support.panopto.com.

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