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Panopto export file API retrieval encryption issue

Christopher CarrilloChristopher Carrillo Tyro
in API

We are dealing with an issue where our Informatica service is unable to retrieve a readable report file via the Panopto API because the file is encrypted using an algorithm that is unsupported by Informatica.

Our Informatica instance supports only cipher security algorithms aes128-ctr, aes192-ctr, aes256-ctr, [email protected], [email protected] .

The API call we are making is:

curl -H "Content-Type: text/xml;charset=UTF-8" -H "SOAPAction:http://tempuri.org/IUsageReporting/GetRecurringReports"  -H "$(cat /mnt/iics_shared/temp/bi_panopto/headercookie.txt)" --data @/mnt/iics_shared/scripts/bi_panopto/.GetRecurringReports.xml  >  /mnt/iics_shared/temp/bi_panopto/RecurringReportsList.xml

Please let us know if there is anything that can be done on the Panopto side to facilitate using one of the supported encryption algorithms so that we can retrieve a readable file.

Thank you for your help.

Answers

  • Kevin BaumKevin Baum Panopto Employee

    Hi Christoper,

    Just to verify it looks like you are attempting to call the API to get a list of the recurring reports from your Panopto site. Is that correct?

    If that is the case, can you please have your point of contact open a ticket with Panopto Support so I can get some additional information from you?

    Please let me know if you have any other questions.

    Thanks,

    Kevin

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