Is there something wrong with my REST API requests?

Samuel Chan

I have created a new API client for "Server Application". I am using Postman to test running the REST API with this API Client. I can see that it authenticates without problem, but when I test run some REST API endpoints, (with GET), they always return me with an empty result:

{    "Results": [] }

To list a few, here are some endpoints I have tested running:

• /api/v1/users/me/sessions/viewed
• /api/v1/folders/search?searchQuery=2 (Pretty sure out of so many folders we have, there must be lots of folders with names that consist of a '2' in it. )
• /api/v1/folders/{id}/children (Using my own folder's GUID)
• /api/v1/users/search?searchQuery=a (Pretty sure there are many users with an 'a' in their names)

I am not sure if there are settings I have missed.

Samuel Chan

Not sure if this is related to recent outage of service.

Aishwarya Harpale

Hello Samuel,

Did you retry and get the results you expected?

- Aish

Samuel Chan

I did retry and I am still getting empty result array back.

Adis Hrnjica

Hi Samuel,

Please make sure to have "Panopto" in your URL when testing with Postman such as…
https://{base_server}/Panopto/api/v1/sessions/…

I hope this helps.

Thanks,

Adis

Samuel Chan

Yes, I have already included that. If I leave out /Panopto, it will just return 403 Forbidden error. But currently I am getting a 200 OK status with empty results instead.

Samuel Chan

To make this sound more complicated… when I make a POST request to

/api/v1/scheduledRecordings?resolveConflicts=false

I am getting a 401 Unauthorised error, with response:

{

    "Error": {

        "ErrorCode": "",

        "Message": "Not authorized",

        "Success": false,

        "ErrorSource": null

    }

}

I thought I have always been authorised as I did try to create schedules successfully via REST API before. I hope my access hasn't been downgraded… but still… I don't think me getting empty results has anything to do with my access.

Adis Hrnjica

Hi Samuel,

If your permissions are downgraded you would get empty results since you would not have permissions to get the result.

I hope this helps.

Thanks,

Adis