All Zoom recorded streams not getting imported.
We have Zoom setup to record all 4 streams (Active Speaker, Gallery, Gallery + Screen, and Screen). So we expect those all to show up in Panopo. They do some of the times. A pattern I have noticed is that if the meeting does not have a screen share then Panopto only inports the gallery view steam(even tho Zoom did record multiple streams) In my mind it shoud import both active speaker AND gallery view, in other words every stream Zoom records. Is there any controls that I am missing?
I asked this in the Panopto/Zoom Webcast today and they asked me to post here. Here are a few screenshots of settings we have.