Please note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.
panoptosupport users on cloud
Graham Robinson
Crackerjack
in General Q&A
Are panoptosupport\ user's on our cloud employees or support ticket references? If they're real people I don't want to delete them, but if they are temporary I was going to have a clean up.
e.g. panoptosupport\72607441
Graham
0
Best Answer
-
Dave Hannan Administrator
Hi guys - They are the unique accounts of support agents securely logging into your site through our SSO provider. You are welcome to delete them but they will be recreated the next time they connect to your site. Thanks. -Dave
5
Answers
I've deleted some before and new ones just showed back up. I assume there is not a problem removing them on occasion.
If we're wrong, I'm sure they'll let us know!