Please note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.
Videos on my Powerpoint Won't Play in Panopto Capture
Nikkita Crozier
Tyro
in Canvas
Hi, I'm a teaching assistant searching for some help for my professor. She uses PowerPoint for her lectures and records herself presenting. In PowerPoint, she will add videos that work perfectly fine in PowerPoint's presenter mode. However, when she records the lecture using Panopto capture while using the same PowerPoint, the videos embeded within the PowerPoint presentation don't play, and therefore the students are unable to view the videos. I have looked all over for some support documentation on this issue, but haven't found anything yet. Do you have any suggestions?
0
Answers
For Panopto Capture, or the Panopto Recorder (desktop app)? If the latter, you need to check the box to capture your screen as well as the PowerPoint.
If you are working with Panopto Capture (the browser tool), it could be that the computer is running our of resources or that there is something happening with DRM. I guess the DRM case could come up with both options.