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At Panopto, we love how committed our customers are to making Panopto a better product - please feel free to share your feature ideas or vote on existing ideas in this category!
Before submitting a feature request, make sure to read our Guidelines & Expectations post
Once your idea is submitted, it will be marked as 'Tracked' when added to our internal feature requests system.
Before submitting a feature request, make sure to read our Guidelines & Expectations post
Once your idea is submitted, it will be marked as 'Tracked' when added to our internal feature requests system.
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suport is not exept my email
Alex Stavchanskiy
Tyro
I am trying to send email to [email protected], but it is coming back with cancel my ticket "Your case, has been closed. You are not currently a Panopto customer and cannot submit support cases. If you are a Panopto customer, please be sure to use the email address provided by your school or organization. "
I am a customer and my email registered as admin on our tenant.
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Comments
I would contact your CSM, they should be able to set your email as a point of contact. After that, you will be able to email in tickets.
-Michael