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Bulk Delete Autocaptions
Hannah Lovett
Tyro
I am requesting a feature to be able to bulk delete ASR captions from a videos rather than have to delete each caption line by line. We automatically add ASR captions to every video to be compliant with accessibility laws, however, we give users the option to request paid captions. To request paid captions. the user has to delete every ASR caption line by line which is clunky and time consuming.
2
Comments
Content creators should be able to remove the caption track as a whole from under the session settings:
Hi! We don't have that option and I am not seeing a setting that controls adding it. I am seeing that we can now add paid captions without having to delete every single ASR caption so that must have changed very recently.
The feature to have pro caption orders replace ASR captions has been there for a while (maybe 2022/3), however, it doesn't quite work how one would expect. When using the internal "Panopto" captioning provider, it works fine, but we've noticed that all of our 3rd party caption orders come in in the "Default" caption track, which doesn't replace the ASR, it simply adds another track.
For the option to delete, you may need to click on the caption track name under settings to expand/toggle it. I'm not aware of a way to turn off that functionality.
Found it! Thank you! I am really glad you responded to this as Panopto support said there was no way to bulk delete captions.
Glad I was able to help!
For what it's worth, I also think that having some bulk actions available for removing caption lines would be helpful in some situations so I gave this an upvote 😊
And I just wanted to chime in as well. We have ASR turned on at folder level for some Remote Recorder scheduled series (as a means of providing "coverage" while Pro Captions are being sent out and captioned). As soon as our caption provider completes their workflow/integration into Panopto.com, their captions take precedence and overwrite the ASR captions in-situ and become THE captions for any given session ID where this occurs.