Best Of
Re: How do I change the usergroup name?
Hi Sayaka,
If you really need to rename usergroup I would suggest deleting the original group, and making a new one with the same memberships and proper name.
Also if you need get the members of the group before deleting it, so you can add them after you create a new group.
I hope this was helpful to you.
Thanks,
Adis
Re: How do I change the usergroup name?
Hi Sayaka,
I don't think there is a way to change usergroup name through the API at this moment. You can do this on the UI side only.
At this time the Panopto SOAP API can only create groups, add members, or remove members from them.
I hope this was helpful to you.
Thanks,
Adis
Re: Panopto Upload REST API Error when creating a blank session
Hi Addy,
To troubleshoot these kind of issues it is the best to create Panopto support ticket with all the details around the issue.
Then we will assign appropriate engineer to take a look at your case and try to figure out where is the issue.
Thanks,
Adis
Service update 2023-06-05 featuring Captionex integration
Service update 2023-06-05
Please note: This update will be applied at the end of business hours on June 5th for North America, Canada, and European clouds and at the end of business hours on June 6th for the Asia-Pacific and Australia clouds.
- Added a new integration with Captionex as a captioning vendor for use with Panopto. To use Captionex for human transcription with Panopto, you must have an account set up with Captionex.
- For the "Creator for Submitted Assignment Videos" user role, updated the permissions so "Share videos" is permanently enabled. To disable sharing for assignment folders, set the site-wide setting 'Sharing - Assignment Folders' to False.
- Added explanatory text about connecting the same Zoom site to multiple Panopto sites.
- Fixed an issue introduced in Chrome version 114 that prevented Panopto Capture from recording without primary video.
- Fixed accessibility of video thumbnail actions for touch interfaces.
- Fixed an issue where, when viewing a video, the audio stream was out of sync with the video and would get progressively worse over time.
- Fixed an issue with the display of the "Play again" link in the Viewer for ordered folders.

Re: Create Users with API
I believe this is possible with the SOAP based API but not the REST based API.
Re: Create Users with API
Hi,
Chaz is correct here, the REST API does not support creating users at this time, however the SOAP UserManagement API has CreateUser and CreateUsers endpoints.
Thanks,
Joe Malmsten
Re: Video Action Buttons
Hi @Michael Espey and @Elaine M Mello, thank you for sharing your thoughts on the latest changes! Please see my answers below. If you have any additional questions or concerns, about this UX change or anything else, please use the link below to schedule a time to chat: https://calendly.com/ataborisskaya/research
1. Is the plan to also integrate these video action buttons into home/department folder views?
Yes, we are planning to make this functionality available on home/department views as well, this work is coming up although I cannot share exact dates at this moment.
2. Show the same buttons to authenticated users with proper access in the embed player
This is a great idea! Our product and design teams are starting to look at the embedded player functionality, and I will pass this information to them. We want the experience to be consistent across all surfaces
3. Having to hover over the thumbnail in order to edit a video
We had several discussions on whether "Edit" button should always be shown or hidden, and maybe we made the wrong call. I will take your feedback back to the team for reconsideration. As part of this discussion, we will also take a look at how many buttons are shown on the card vs. which functionality is available under the "..." menu.
Re: Any new release of Panopto for Mac after v13.0.0 update on 2022-11-14?
Hi @Jie Shen,
The Panopto for Mac release note you referenced, from 2022-11-14, is the most recent release. When a new version is released, we will post it to the Release Note category.
If you have any additional questions, please feel free to ask.
Best wishes,
Cait
Re: Exclude Admins from viewing analytics
It might be worth looking at some of the changes Instructure recently made to their process for incorporating community feedback. They had like more than a decade worth of suggestions which weren't getting implemented. They started by grouping them into buckets, chose a few buckets they wanted to prioritize, then asked people to vote for the buckets. Then they will prioritize certain ideas within those buckets and work on them in the next 6 months.
They just started but it might be worth watching the process.
https://community.canvaslms.com/t5/The-Product-Blog/New-Ideas-amp-Themes-Now-Live/ba-p/552918
Re: Exclude Admins from viewing analytics
@Michael Espey We're changing the status of items here because we are implementing a new way of consolidating feature ideas+votes from the forum with a separate internal-only feature idea system we have. So when you upvote something here, it is fed directly back into our main dashboard for ideas. This will make it much easier for us to look at and report on the highest requested features from customers. We're changing the idea status to make sure we don't miss any on clean-up.
