Hi Adis,

Thanks for the update. This is what our end user do from their program. But as we have a big amount of IDs, these steps consumes additional resources and time consuming. It would be great if this issue can be fixed from your API side directly. Please update us once it's fixed.

Many thanks,

Lily

Thank you @Adis Hrnjica! That was very helpful!

Hi Brian,

Thank you for your interest in using the Panopto API. Here's what we currently support:

Supported via API

Video Metadata (titles, folders, IDs)

Our REST API (/api/v1/) and SOAP API (SessionManagement, AccessManagement) fully support retrieving:

• Session/video metadata (titles, IDs, descriptions, dates)
• Folder structures and hierarchy
• Searching for videos by keyword
• Listing videos within specific folders

Basic Viewing Statistics

• The REST API endpoint GET /api/v1/sessions/{id}/viewers returns per-user viewing data including:
• Percent of video completed
• Last viewed date/time

Not currently supported via API

Knowledge-Check/Quiz Results

• We do not currently expose quiz/knowledge check scores through our public API
• Quiz results are accessible through the Panopto web interface and can be manually exported as CSV, but there is no programmatic API access

Detailed Viewing Logs

• Granular viewing event logs (specific timestamps, play/pause events, etc.) are not available through the public API
• Only aggregate viewing completion data is available per user/session

I hope this helps.

Thanks,

Adis

Hi Stephen,

If you have:

• Video shared with User A (Viewer role)
• Folder containing that video shared with User B (Viewer role)

Then:

• ✅ Both User A and User B will be able to access the video
• ✅ Both users will appear in the principals list when accessed via the searchIndexSync/contentAPI

This is because the permissions are union-ed together - the video inherits all folder permissions AND adds its own direct permissions.

Your concern about permissioned content is valid. The searchIndexSync API accurately represents the combined effective permissions. The principals array returned will include:

• Users/groups with direct access to the video
• Users/groups with inherited access from the parent folder (and ancestor folders)
• Site-wide administrators (if SearchIndexSyncUsesPermissionsCache is enabled)

This means you can trust the principals list to enforce proper access control in your external search index.

I hope this helps.

Thanks,

Adis

Thank you

Hi Adis,

I think there was an issue with the forum due to the cloudflare yesterday. But I have sent all the details to the support email.

Thanks,

Renato