Best Of
Re: [RESOLVED] Notification of an Issue affecting Moodle Builds released in April 2026
New versions of the affected Panopto plugins for Moodle addressing the changes of the recent Moodle builds have now been released and are ready to be downloaded and installed:
- Student Submission Activity Plugin version 2026060300: Official Github release | Official Moodle.org link to this
version - Panopto TinyMCE LTI Button Plugin version 2026060300: Official Github release
- Panopto LTI Button for Atto Plugin version 2026060300: Official Github release
- Course Embed Tool Activity Plugin version 2026060300: Official Github release
Please contact Panopto Support if you continue to experience this issue after updating to this version.
[RESOLVED] Notification of an Issue affecting Moodle Builds released in April 2026
Who is impacted/who has the potential to be impacted?
Any Moodle/Panopto customers who upgrade to the latest version of Moodle
that was released in April of 2026. This issue specifically impacts those
using the TinyMCE, Student Submission tool, and ATTO plug-ins.
What is the impact/potential impact?
If a user goes to a course and selects add activity Panopto Video
or follows the student submission workflow and selects a video, after clicking
the insert button the user is directed to log-in again. This essentially
breaks core workflows associated with creating/submitting content.
How can this be mitigated?
Ideally customers should hold-off on installing the latest version
of Moodle until after we have released a fix.
When will this be fixed?
We are actively working on a fix to this issue and hope to release
a hotfix by the middle of this week (i.e. w/c 2026-06-01).
Any data cleanup or other actions required to mitigate the issue
after the bug is resolved?
No
Re: API - Identify Reference Copy
No this will not help. I will try and explain the situation.
If you get a list of sessions, we need to know if a session is a reference copy, and if so what the session id is of the original.
What I would ultimately like is a new 'OriginSessionId' nullable Guid field for the session class (https://support.panopto.com/resource/APIDocumentation/Help/html/274bb7c0-cfb1-6c7e-0338-b16ac4eb8051.htm) . This field should therefore be null if the session is NOT a reference copy, and populated with the Guid of the original session id if it is a reference copy.
Re: Delete secondary stream via API
@Elaine M Mello Same here. We use a Wolfvision Cynap Pro system that automatically captures 2 streams. Nice feature, except you can't turn it off. We're getting an additional stream with no content that I'm sure goes towards our usage cap. I submitted a feature request with Wolfvision also to add the ability to turn off that secondary stream.
Re: How do I use the Panopto Public API?
All system level reports are generated nightly, even if queued via the API. The only way around this currently is the Knowledge Insights Data Connector (or directly through Knowledge Insights).
If you're looking for folder level reports, that's different, but since you mention waiting I assume you're looking at the system reports.
A Message to Our Customers Regarding the Canvas Security Incident
We are aware of the security incident affecting Canvas and want to reach out directly to our shared customers and school partners with transparency and care.
Panopto systems and data have not been affected by this incident. Our platform operates independently, and we have no indication that any Panopto customer data has been compromised.
We understand this is an unsettling situation for many of you, and we want to support you in any way we can. If you are concerned about the connection between Canvas and Panopto and would like to temporarily disconnect the integration until this situation is resolved, you can do so by following these steps:
- Log in to Panopto using an administrator account
- Navigate to Identity Providers in your settings
- Click edit next to your Canvas IDP
- Clear the Admin Token, Client ID, and Client Secret fields
Please note: Removing these credentials will break the Canvas–Panopto integration, meaning users will no longer be able to log in to Panopto through Canvas. Before taking this step, please ensure that administrators and key users have an alternative way to access Panopto so the integration can be restored when you are ready.
To re-enable the integration, you can follow the guide found here: How to Set Up the Canvas Integration for LTI 1.3.
We will continue to monitor the situation closely and will provide updates as new information becomes available. The security and trust of our customers is our top priority, and we are here to help.
If you have questions or need assistance, please reach out to our support team at [email protected].
— The Panopto Team
Re: Newbie Question: Why would my users be creating API Keys? For what purpose?
Hi Mary,
If you are concerned about this please contact Panopto support since they can limit this action to Admins only.
I suspect you're configuration at the moment allows any user to create API Client.
If students are using clients to call API they are still limited on their user permissions, but if you want to prevent that you can.
I hope this helps.
Thanks,
-Adis
Re: Bulk Restore Ability for Creators
Hi Brianna
One of my colleagues has submitted a support ticket. We may have figured it out here but if someone can take a look at the ticket and confirm with us things are working as expected that would be great.
Thanks
Kevin
Re: Content Retention - Hide/Delete folders with retention policy
Also would be good if all the content from a folder has aged out and been deleted, it also deletes the now-empty folder.
Service Update 2026-03-26
This update was applied on March 26, 2026.
This update introduces a new Font Style dropdown, giving users more control over text formatting within a single text block.
- Users can now apply different font styles to individual words within the same text block
- This makes it easier to highlight key phrases and create clearer visual hierarchy
- Text formatting is now more flexible, helping users build cleaner and more polished slide designs without extra text boxes
Version 1.57.1
