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Best Of

Re: Remote Recorder heartbeat (decrease time it takes to start a AdHoc recording)

Update:

We have solved this issue with two dirty hacks ;)

01: We now have a system that does "warm up" on all recorders that are used for AdHock Recording. Every morning the recorders is automatically scheduled a 2min recording that is sent to a folder with retention policies. So the recorders now always does start a 2 min dummy recording every night before a weekday, and the recording is then deleted after recording. This keeps the recorders "Alive"

02: We have integrated a API call from the Epiphan Pearl Mini that will pull updated info from Panopto. This curl command will force Pearl to get latest schedule from Panopto.

With these two fixes together rooms with Epiphan Recorders now starts after 3-5 Seconds every time , like it should be :) On Panopto Software recorders or Matrox recorders, we still have up towards 30 seconds before recording starts but never more. Before it could take over 3min.

Hopefully this shows that this can be fixed within Panopto, as its not a very Pro for recordings not to start instantly.

We will release the Crestron Module once it has been field tested.

Warmup:

Start stop AdHock by access card

Magnus Lian

Audio Stream

Good evening. I am a very new user of Panopto and have a situation I can't figure out. I have recorded a video and would like to have another stream running to provide additional audio. I added my audio/video stream (a video of me singing a song), then added an mp3 as another primary stream (a karaoke version of the same song). Is there a way to make both audios play at the same time so it appears I am singing along with the music? Assistance is greatly appreciated.

Janet Melton

Amend request access emails to Panopto admins

Hi,

Is it possible to amend the admins mailing list so the the 'Access Request' mail (see attached) is not sent to all Panopto site administrators by default when a student needs access to a certain video.

grant_access.png

There are some Panopto system admins who do not want to receive these emails. I could not find any setting in the Admin Settings page.

Any help would be greatly appreciated.

Regards

George

George Christopher

Re: Anyone else notice a lag in updating the Remote Recorder preview screens recently?

Yes, we have seen this too. Sometimes there will be a black screen and then a view of the room will eventually appear.

Brian Dyer

Re: Add a "Save as" option in the editor

Bumpty Bump! , many Teachers are asking for this. It will also help with GDPR as teachers can make a new version without parts that are only virtually edited away.

Magnus Lian

Re: Required permissions for api upload

I found an error i my script and that solved the problem.

Pål Hjelmeseth Myklebust

Re: Unable to download the caption file with access token

Hi Asher,

I've already worked it out! That issue may be just because the access_token has expired, and I solved it simply by rerunning the code.

Thank you so much for your help!

Xun

Xun Zhou

Re: GetSessionsById() throws exception

Late reply, sorry for that, but I came across your answer by coincidence just now. I tried duplicating your scenario and I get the same result. Trying to retrieve sessions by using GetSessionsById() , if one or more of the supplied Delivery IDs doesn't exist (like if deleted), the method will throw an exception instead of returning the sessions that actually do exist.

I suppose if you can tolerate asking for just one session per call, you can catch the exception and remove it from your list of IDs to check. In the end you'd have a list of valid sessions.