Best Of

Re: Allow configurable time to 're-archive' files customizable

100%! This policy is utterly unworkable in my opinion and should at least start the clock to 13 months. Some admin have a lot of courses to manage and as stated perfectly above it may not be used till the end of term for revising!

Denise McDonough

1

How do I get Report ID's?

I am looking into using REST to download report data. However, Its unclear to me what the valid report ID's are. How do I obtain a reference list of report ID's for using REST ApI with Panopto?

James Evans

1

Re: Dowloading RAW video file; Setting to allow for Admins only or include Creators

I put in a FR for this back in 2018. Edits are needed, for some videos, beyond what the native editor can provide.

Lina Tapia

1

Re: Dowloading RAW video file; Setting to allow for Admins only or include Creators

If an Creator uploads a 4k video file, it is reprocessed down to 1080p for an optimised web view. As Panopto does retain a copy of the original file, if they were ever to lose their original file locally it would be great if they could download the file they originally submitted so that they could do any editing locally and then upload their file again.

Jonathan Blatchford

1

Panopto 13.20.3 On-Premises Release Notes (2025-05-07)

Please note: These release notes are only applicable to on-premises customers.

Updated the default version for Panopto for Windows and the Remote Recorder to version 12.0.5.
Updated ASR from .NET legacy to .NET Core to support ASR re-queuing enabling videos to be recaptioned.
Fixed an issue that could cause ASR to fail to process for specific languages.
Fixed an issue that could cause RTMP webcasts to fail for customers using web servers with a load balancer configured for languages not in English.
Removed any UI related to Live Audio Monitoring which is not supported for On-Prem.
Improved a logspam issue on the webserver related to the upload system by allowing uploads to resolve even after a session has been deleted.

Panopto On-Prem Version 13.20.3

Jay Minster

1

Get user or group by Id?

Trying to generate a list of permissions on certain folders programmatically and only getting internal Id references for users and groups.

The folder search accepts a wildcard * and will spit out a list of everything, however the user and group search endpoints don't accept a wildcard and so I can't get a reference list.

Is there really no way to get the name of a user or group from Id?

Help Desk

1

APIs for specific data

Hello Forum (in particular Panopto Developers),

I raised a call with the support desk asking if the following is available through the REST APIs, and if so, which API to use. They suggested I raise it here for the Panopto development team to review and respond.

The data I need access to is:

Session ID by remote recorder

Session ID for sessions with captions

Session ID where quiz tool is used

Session ID where discussions are used

Neil King

1

Service update 2025-05-01

Please note: This update will be applied at the end of business hours on May 1st for the North America, Canada, and European clouds and the end of business hours on May 2nd for the Asia-Pacific, Australia, and Japan clouds.

Panopto Core

Improved accessibility when using Create > ‘Build a Session’ to ensure screen readers are aware of which elements change in the editor when streams are uploaded.
Fixed an issue that could cause ASR transcriptions to fail when auto detect language is enabled.
Fixed an issue with our MS Teams SSO Integration that could cause personal folders to be created for users when the ‘Personal folders for users’ IDP setting is set to ‘Nobody.’
Fixed an issue in System > Identity Providers where IDP role mappings could fail if they are uppercase.
Fixed an issue when users are searching the VCMS that could cause search to fail with an "Error loading results. Try again" message if the search phrase was changed before results had loaded from the first search.
Fixed an issue that could cause long webcast sessions to fail on-demand processing after the live webcast concludes.
Fixed an issue in the Panopto Viewer where selecting a different caption language to display could fail to switch to the selected language.

Access AI

Fixed an issue that could cause Access AI to fail to process if the content language was set to Español (España) [Spanish].
Fixed an issue in Access AI where translations could fail if the source language was set to ‘German.’
Fixed an issue in Access AI where AI summaries could be formatted improperly when viewed in the Panopto Viewer.

Version 15.9.0