API returns unknown user as video session creator
I'm trying to use the API to retrieve various information from our Panopto company instance, for trend analysis as well as automatic reporting purposes.
I am successful at retrieving almost every information I need : folders structure, sessions title, creation date, etc. - except the session creator information. The API returns a generic ID (00000000-0000-0000-0000-000000000000) for all sessions, along with an empty username.
I suspect that the bot account that I'm using to work with the API does not have the sufficient rights. It is currently registered with the "Creator" role, in the standard company group for users in my region.
Any idea on what I could be doing wrong here? Do I need to ask for my bot account to be shifted to admin permissions?
Thanks a lot for you help,