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Partial Service Disruptions for Blackboard Customers using Chrome 91

Panopto observes that this issue no longer occurs after a minor Chrome update (unannounced by Google). Panopto continues to work with Blackboard to prepare for a time when Chrome reapplies the same cookie handling change that caused this issue. We will post additional information in this forum as we go.

Learn how to subscribe to this post here: https://community.panopto.com/discussion/597/subscribing-to-forum-categories

Previously posted workaround:

1. On your Panopto site, click on "System" > "Identity Providers"

2. Find your Blackboard Identity Provider and click "Edit" at the bottom

3. Select the "Bounce page Blocks iframes" checkbox

4. Hit "Save"; Repeat as necessary for additional Blackboard Identity Providers


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