Partial Service Disruptions for Blackboard Customers using Chrome 91
Panopto observes that this issue no longer occurs after a minor Chrome update (unannounced by Google). Panopto continues to work with Blackboard to prepare for a time when Chrome reapplies the same cookie handling change that caused this issue. We will post additional information in this forum as we go.
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Previously posted workaround:
1. On your Panopto site, click on "System" > "Identity Providers"
2. Find your Blackboard Identity Provider and click "Edit" at the bottom
3. Select the "Bounce page Blocks iframes" checkbox
4. Hit "Save"; Repeat as necessary for additional Blackboard Identity Providers