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June 2021 Service Update (2021-06-26) - breaks ordered videos?

Ian gohIan goh Tyro
in Blackboard

Post-upgrade, we noticed that videos that were in a folder that had "Order: Set the display order for this folder" were no longer playing correctly.


Chrome / Edge 91 (at least)

Steps to replicate:

1) Panopto side: have a series of recordings in a folder

2) Enable Folder Settings > Order > CHECK Set the display order for this folder

3) Copy the share > embed code for 1st video

4) Blackboard side: paste the embed code into bb content item

5) view content


Result:

Screen Shot 2021-06-28 at 10.54.43 AM.png


Tagged:

Best Answer

  • Caitlin McCabeCaitlin McCabe Administrator
    Answer ✓

    Hi Ian,

    This issue has been identified as a bug and is currently being investigated by our Development Team. In the meantime, this can be resolved by disabling the 'order' feature in the folder settings: https://support.panopto.com/s/article/Sort-Videos-Inside-a-Folder.

    Please let me know if this helps resolve the issue - if not, I can open a Support ticket for you and reach out to your local Panopto administrator to let them know.

    Best wishes,

    Cait

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