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Returning different information for same query..
Robert J Herbstzuber
Tyro
in API
Hello there.
I'm querying for all the sessions in a folder. Scheduled or otherwise.
For some cameras the RecorderID returns for all sessions.
For others (same brand) with a X.X.X.+1 firmware on the camera Completed recording no long returns a recorderid....
Why the difference? Should they all have recorder IDs?
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Answers
Hi,
We may need some additional information in order to investigate this further for you. Can you please open a support ticket at https://support.panopto.com so we can get some more detailed information from you?
Thanks,
Joe Malmsten