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How to download the auto-generated transcript on any video?

I know there are ways to download the transcipt from videos where the creator has enabled captions. However, clearly Panopto has auto-generated transcripts for all videos since we are able to search through the transcripts. It would be a huge convenience to users if these auto-generated transcripts could also be used for subtitles or could be downloadable, even when the creator does not explicitly enable this.


So this is a feature request, it would be great if we could have access to full transcripts of all videos in some form. But more importantly, I'm wondering if there is a way that this can be done now using some possibly secret API endpoint?

Answers

  • Hiroshi OhnoHiroshi Ohno Panopto Employee

    Thank you for your inquiry.

    Panopto already provided a functionality to download captions data. Panopto is not planning to pursue providing a capability to download a raw search index data which is generated by automatic machine caption but not used as a viewer visible captions of the videos.

    If you have any specific application in your mind with that data, please bring that to your Panopto administrator and discuss. Panotpo administrator may further discuss with Panopto customer satisfaction advocates about that topic as a formal feature request.

  • I'm late to the game, but one of my users noted that when they download a video, it sometimes has a timestamped transcript, but other times there's no timestamps.

    What determines whether timestamps will be included in the doanloaded video transcript?

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi @David Arnold,

    If they download captions from the video's settings, it will include timestamps (How to Download Captions). If they download captions from the Viewer, it will be a clean transcript without timestamps (How to Download Captions from the Viewer).

    Best wishes,
    Cait

  • They have noticed that not all videos they've downloaded have timestamps.

    Their question is "What determines whether a video has timestamps or not?", since some don't have them.

  • If they are downloading the caption file from the video settings, they will all have the SRT timings for each line. There isn't a way to get a transcript (file without line timings) from that UI. If they are indeed getting broken SRT files, that would be something to take to Panopto Support.

    From the question that you included there, it sounds like they are looking at the Table of Contents/Smart Chapters feature. This will automatically try to build out a table of contents (timestamps) for sections of the video and make that available in the viewer. If that is indeed the question, a table of contents can be added in a few ways:

    • Smart Chapters - Will use OCR to pick up on headings shown on screen.
    • Access AI - Will use the transcript to pull out sections using Gen AI.
    • Recorded with PowerPoint - If a session was recorded using a desktop app and PowerPoint was captured, the slide transitions will be used.
    • Added manually - https://support.panopto.com/s/article/Table-of-Contents

    Again, I'm not sure if that is indeed the question, but that is how it reads to me.

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi @David Arnold,

    Any captions/transcripts downloaded from the Panopto Viewers (interactive or embedded) should not have timestamps and any downloaded from the video's settings should have timestamps; however, when you download a Panopto video, it downloads as an MP4 with its caption file built-in. I confirmed with a colleague that, in cases where a third-party media player displays those built-in captions, we expect them to appear without timestamps.

    If you feel that there's an issue beyond what's described here, or what Michael explained above, I'd be happy to submit a Support ticket on your behalf so we can investigate this for you - just let me know.

    Best wishes,
    Cait

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