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Using the build a session function But it shows "Failed to apply changes" several times

Hello, Ive been using the function since last year and it worked all well, till now... I try to merge videos in order and input a ppt file and a secondary video. After all time settings, I clicked apply but it showed the "Failed to apply changes" error. It was a nightmare to me as I have been working on the video for 6 hours already. What can I do?? Please help me ;(


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    Caitlin McCabeCaitlin McCabe Administrator

    Hi @Cleo Law,

    This sounds like an issue our Support team should investigate. I'm happy to open a Support ticket on your behalf since you've posted about this to the forum, but first, can you send me a private message with the direct link to the video? This way, I can share it with the Support team for their review.

    Best wishes,


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