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End User gets 404 error while taking quizzes in Panopto


I wanted to ask the community if there have been any reports of D2L end users getting a HTTP 404 Error when they reach the quiz portion of the video. We have had a few end users begin watching a video. Once they reach the quiz question, the quiz fails to load and the HTTP 404 File not Found error appears. Internal testing could not replicate the issue the end users were experiencing. It appears to occur for both Mac and WIndows users. I am looking to see if anyone else has experienced this issue in their D2L environment and perhaps identified what the cause of the issue was and resolution if any.


  • Options
    Caitlin McCabeCaitlin McCabe Administrator

    Hi @ATG Adrian Bochenek,

    This sounds like an issue for our Support team to investigate. I went to submit a ticket on your behalf, but see that you've already opened one regarding this.

    If you have any additional questions, please feel free to ask - we're always happy to help!

    Best wishes,


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