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Could not process podcast. Task failed.

edited June 3 in General Q&A

Two of my videos could not be successfully completed after editing. In each case the error message appears: "Could not process podcast. Task failed."


Is there any way to fix this?

Thanks a lot for your help!

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Answers

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi Peter,

    This would be an issue for our Support team to look at. To expedite this matter, and make things easier for you, I'll submit a Support ticket on your behalf and let your local Panopto administrator know that you're experiencing this issue. Please keep an eye out for correspondence from our team on this matter.

    Best wishes,

    Cait

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