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Redirect issue with Python 3 example api & oauth2 to local host

I have been using the github https://github.com/Panopto/panopto-api-python-examples folders cli with some code that worked fine from a remote desktop PC in our datacentre.

Having come back recently, that code no longer runs, nor does the sample.py code in the folders-cli folder work.

The browser (chrome) opens up the panopto website as usual, with a redirect to local_host, but the chrome browser never does the redirect to save the token.

The browser tab says "Error"

The api client I created had disappeared (I assume expired) so I create a new Server-side Web Application api client for the same user (who happens to be an administrator) but the I get the same error.

Has there been a change to chrome or the api to stop redirects to local_host? Or to web api's to admin users? Or am I off track?


The url is

Opening the browser for authorization: https://myserver.cloud.panopto.eu/Panopto/oauth2/connect/authorize?response_type=code&client_id=some-value&redirect_uri=http%3A%2F%2Flocalhost%3A9127%2Fredirect&scope=openid+api+offline_access&state=somecodevalue

HTTP server started at port 9127. Waiting for redirect.

The code then sits there and the only sign of error is the error in the browser tab

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Best Answer

  • Answer ✓

    Thanks - just to confirm what I had done was put the right redirect url onto the wrong client id.

Answers

  • Tried the same setup in Postman using https://support.panopto.com/s/article/How-to-use-Postman-with-the-Panopto-REST-API

    Getting the same error

    Tried setting up a pure API client (not associated with a user) - same error


    Error is:

    Chrome browser opens up, browser tab says "Error", redirect doesn't appear to happen.


    So I set the redirect url to allowed https%3A%2F%2Foauth.pstmn.io%2Fv1%2Fcallback and https://oauth.pstmn.io/v1/Fcallback but still getting error in the browser tab

  • Kevin BaumKevin Baum Panopto Employee

    Hi Brian,

    We may need some additional information in order to look into this further for you. Can you please have your POC open a support ticket with Panopto? If you need any assistance with opening a support ticket, please message @Caitlin McCabe .

    Thanks,

    Kevin

  • Ticket is 00862124 and has been open for a while in "Needs Attention" priority P3 - can you escalate please.

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi @Brian Merritt,

    I have reached out to Support regarding your ticket. Please keep an eye out for correspondence from our team.

    Best wishes,

    Cait

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