Audio/Video Stream Error w/ Panopto Capture in Google Chrome
I encountered an unfamiliar issue from an instructor using Panopto Capture in Google Chrome. Shortly after beginning their recording, the following error appears at the top of the Capture screen: "One of the audio/video streams you've added could not be recorded. We recommend stopping your recording to avoid data loss and contact support if problem persists."
The instructor's workflow is as follows, sharing Word doc with laptop internal camera and mic active, enabled picture in picture for camera feed. No other cameras or audio devices detected by Capture nor are any other recording devices enabled in Windows "Sounds". The issue does not replicate in Firefox using the same workflow nor in the Panopto for Windows standalone application. In Chrome, the issue also can be replicated in an incognito window and resetting the permissions for camera and microphone did not yield a different result.
While the instructor can move forward with creating recordings either in Firefox or with the Panopto app, they cannot do so using Chrome.
Any suggestions as to why this is occurring?