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When Create User at Panopto using SOAP API error.
Iljoon Lee
Tyro
in API
When create users at Panopto from Azure User Information using Panopto Soap API, then following error occurs when calling the SyncExternalUser Method.
- Reference: https://support.panopto.com/resource/APIDocumentation/Help/html/82b5a96e-b4d5-acf2-6e07-105d9ab4a945.htm
- Error Message: This method may only be called by external users who provide an auth code
It seems that Panopto needs an example that can be used to check and refer to problematic parts of the content.
How can I figure it out?
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Answers
Hi Iljoon,
For the UserManagement.SyncExternalUser endpoint, you need to use an external user through one of your SSO providers for authentication to the endpoint, rather than using an internal Panopto user with a direct user name and password.
You can use an external SSO user with the SOAP API by using the combination of the Identity Provider instance name from the Identity Provider Settings page in Panopto, and the external user name separated by a slash for the
UserKeyfield, and leaving the password field empty. You will also need to fill in theAuthCodefield, using a hash of the User Key, Panopto site domain, and the Application ID from the Identity Provider Settings page in Panopto. Please see the AuthCode field in the AuthenticationInfo Class documentation for more information on exactly how to construct the AuthCode to send to the API.I hope this helps. Please let me know if you have any other questions.
Thanks,
Kevin