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please soap api request

edited July 5 in API

Hi.

I requested "ISessionManagement.UpdateFoldersAvailabilityStartSettings" with system administrator privileges, and "You must have write access to the session to call this method" requested it.

What is the solution?

Folder Availability = "when approved by a publisher"

Answers

  • Kevin BaumKevin Baum Panopto Employee

    Hello,

    I'm not able to reproduce that error using a Panopto administrator on a folder that requires approval for session availability. Can you please verify that the user you are using to call the API is an administrator in the Panopto application? If they are, and you are still seeing this error message, please have your Panopto Support Point of Contact open a ticket with our support engineers so we can get some more information from you to look into this further.

    Please let me know if you have any other questions.

    Thanks,

    Kevin

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