SOAP API wsdl file errors on Panopto client instantiation (any service endpoint)

James Walker

Hi; has any one been running into this wsdl error since the 1/2/2025 update?

It also occurred briefly following the 12/5/2024 service update

SoapFault

Message:SOAP-ERROR: Parsing Schema: element 'http://schemas.microsoft.com/2003/10/Serialization/:anyType' already defined

We are running PHP 7.3.33 (cli)

on the calling server

Jonathan Champ

Hi @James Walker

We had the same problem, both immediately after the December 5, 2024 update and increasingly problematic recently.

As a workaround, we have switched from using the "wsdl" format to using the "singlewsdl" format and it seems to be working a bit better.

For example, we were previously using:

https://demo.hosted.panopto.com/Panopto/PublicAPI/4.6/SessionManagement.svc?wsdl

And now, we are using something like:

https://demo.hosted.panopto.com/Panopto/PublicAPI/4.6/SessionManagement.svc?singlewsdl

Adis Hrnjica

Hi James,

Did you recently perform any upgrades to the PHP server? I think lately we didn't do any changes to the SOAP API.

If this continues I recommend that you open ticket on the Panopto support page so it can be investigated with more details.

I hope this helps. Let me know if you have any additional questions.

Thanks,

Adis

James Walker

Jonathan;

Magic! That seems to have solved the issue here. If you are ever in Boston, I owe you dinner!
Thanks so much for providing what Panopto support has been unable to thus far