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SOAP API wsdl file errors on Panopto client instantiation (any service endpoint)

James WalkerJames Walker Tyro
in API

Hi; has any one been running into this wsdl error since the 1/2/2025 update?

It also occurred briefly following the 12/5/2024 service update

SoapFault

Message:SOAP-ERROR: Parsing Schema: element 'http://schemas.microsoft.com/2003/10/Serialization/:anyType' already defined

We are running PHP 7.3.33 (cli)

on the calling server

Best Answer

  • Jonathan ChampJonathan Champ Whiz Kid
    Answer ✓

    Hi @James Walker

    We had the same problem, both immediately after the December 5, 2024 update and increasingly problematic recently.

    As a workaround, we have switched from using the "wsdl" format to using the "singlewsdl" format and it seems to be working a bit better.

    For example, we were previously using:

    https://demo.hosted.panopto.com/Panopto/PublicAPI/4.6/SessionManagement.svc?wsdl

    And now, we are using something like:

    https://demo.hosted.panopto.com/Panopto/PublicAPI/4.6/SessionManagement.svc?singlewsdl

Answers

  • Adis HrnjicaAdis Hrnjica Whiz Kid

    Hi James,

    Did you recently perform any upgrades to the PHP server? I think lately we didn't do any changes to the SOAP API.

    If this continues I recommend that you open ticket on the Panopto support page so it can be investigated with more details.

    I hope this helps. Let me know if you have any additional questions.

    Thanks,

    Adis

  • James WalkerJames Walker Tyro

    Jonathan;

    Magic! That seems to have solved the issue here. If you are ever in Boston, I owe you dinner!
    Thanks so much for providing what Panopto support has been unable to thus far

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