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How can I upload my offline video?

I have made a panopto recording of my exam earlier today. Silly me, I forgot to set to what folder the recording should be stored to, and the app thus decided it should be offline.

My recording is listed here:

If I click 'upload to server', I get the following pop-up:

But the 'choose a folder'-drop down is empty:

I am logged in properly. Tried restaring the app and my pc. To no avail.
I have read Panopto may have had server issues today, that may have something to do with it.

Is there anything I can do besides waiting and trying to upload every other hour?

Answers

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi @Simon Brondeel,

    Apologies for the delay in my response. If you are still experiencing this, I would be happy to open a Support ticket on your behalf so that we can further investigate this matter.

    Please let me know either way and if you have any additional questions - we're always happy to help!

    Best wishes,
    Cait

  • Yes, this issue still persists.
    Thank you for getting back to me.

  • The issue has somehow magically been resolved just now. 🤔

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