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How can I upload my offline video?
Simon Brondeel
Tyro
in General Q&A
I have made a panopto recording of my exam earlier today. Silly me, I forgot to set to what folder the recording should be stored to, and the app thus decided it should be offline.
My recording is listed here:
If I click 'upload to server', I get the following pop-up:
But the 'choose a folder'-drop down is empty:
I am logged in properly. Tried restaring the app and my pc. To no avail.
I have read Panopto may have had server issues today, that may have something to do with it.
Is there anything I can do besides waiting and trying to upload every other hour?
0
Answers
Hi @Simon Brondeel,
Apologies for the delay in my response. If you are still experiencing this, I would be happy to open a Support ticket on your behalf so that we can further investigate this matter.
Please let me know either way and if you have any additional questions - we're always happy to help!
Best wishes,
Cait
Yes, this issue still persists.
Thank you for getting back to me.
The issue has somehow magically been resolved just now. 🤔