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Service Update 2025-02-06

Caitlin McCabeCaitlin McCabe Administrator
in Release Notes

Service Update 2025-02-06

Please note: This update will be applied at the end of business hours on Feb 6th for the North America, Canada, and European clouds and the end of business hours on Feb 7th for the Asia-Pacific, Australia, and Japan clouds.

Core Product Updates

  • Added support for Hindi as a content language, including automatic captions powered by Automatic Speech Recognition, search, Optical Character Recognition, Smart Chapters, and Custom Dictionary. To enable Hindi support for new content, select Hindi as the Content Language in folder settings, or contact Support to set Hindi as the default language site-wide. Our support article for using multiple languages for captions can be reviewed here.
  • Added new public REST API endpoints to get a list of folders a user has Creator access to.
  • Added a new public REST API endpoint to allow Admins to get a list of caption providers.
  • Added new public REST API calls to allow Admins to identify and specify caption providers for specific folders.
  • Added new REST API endpoints to allow users to download the .zip SCORM manifest files for sessions.
  • Added 'Resume' and 'Edit' options to the ‘More actions’ menu (three dots icon) on video thumbnails in the video library to make it easier to resume a video or access the editor.
  • Added a 'Rename' option to the ‘More actions’ menu (three dots icon) on video thumbnails in the video library, which opens a new window to make it easier to update the title.
  • Added the ability to copy videos from the ‘More actions’ menu (three dots icon) on video thumbnails in the video library.
  • Fixed the character set specified in system-generated emails to align with its content.
  • Fixed an issue that could cause batch provisioning to fail for LMS identity providers when the LMS has 10,000+ existing courses.
  • Fixed an issue that would allow bulk actions to be taken on Archive/Recycle Bin videos that are in the process of being restored.
  • Added the ability for Creators to batch restore on the Recycle Bin page.
  • Fixed an issue that could prevent users from being able to drag and drop videos into subfolders within LTI-embedded folders.

Elai Updates


  • Added an SSO and video export integration with Elai. Once enabled, customers can sign in to Elai directly with their Panopto account, create AI text-to-speech videos, and export them to Panopto. Learn more about Elai here. Please contact your Account Manager for more information on how to add Elai to your Panopto license.


Access AI Updates

  • Added logic for Access AI to automatically reprocess AI-generated captions when trims that are two seconds or longer are added to videos from the editor.
  • Fixed an issue with Access AI where AI key points/summaries would not be added if the session was edited before Access AI finished processing.
  • Fixed an issue that could cause auto language detection to fail for sessions recorded with Panopto for Windows.


Connect Updates

  • Added Legacy report “System Report - System Session Storage” to Knowledge Insights
  • Fixed an issue in Panopto Connect where users could view the settings page of a Portal, but could not make changes to it.
  • Fixed an issue in Panopto Connect where Portal Managers may not have the correct access to manage portals.
  • Added help text to the bottom of the 'Add Portal Manager' page within Panopto Connect.

Version 15.7.0.

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