Please note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.
Panopto Recoder select camera,an "Media pipeline failure" error occurs.
Tsuyoshi Sasagawa
Tyro
Panopto Recoder select camera,an "Media pipeline failure" error occurs.
Langage : Japanese
OS : Windows11
Confirmation Procedure
Start the Panopt recorder application,
Select the connected camera image.
As a result, an error occurs.
Error content.
Failed to start device
Media pipeline failure : 0x80040217
We have confirmed that the camera built into the laptop and the USB connection camera also do not produce video.
Please support us in resolving this issue.
0
Answers
Hi @Tsuyoshi Sasagawa
This sounds like an issue for our Support team to investigate. To expedite this matter and make things easier for you, I will submit a Support ticket on your behalf. Please keep an eye out for correspondence regarding this.
If you have any additional questions, please feel free to ask - we're always happy to help!
Best wishes,
Cait
I have encountered this message when providing tech support. Are there other devices connected to your system that could interfere with the signal? try disconnecting each device individually and start Panopto afterwards, you may pinpoint the device that's causing the issue.
I am using an NEC notebook PC, but no peripheral devices are connected.
There are no conflicts.
The camera works fine in Zoom and on Windows.