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Panopto Quiz Scores not Populating to Blackboard LMS Grade Center Columns for Individual Users

Mario MenendezMario Menendez Tyro
in Blackboard

Our tech support team is receiving multiple notifications by instructors who are reporting that assessments utilizing the Panopto Quizzing Tool (LTI 1.3) in Blackboard LMS are not populating score values for individual students in the corresponding Grade Center columns.  This issue is occurring only for individual student users in courses and not consistently for all Panopto Quiz assessments.
For instance, in a specific BB course, a student user completed two video quizzes and no score appears in the corresponding Grade Center columns while values do appear for other student users.  Conversely, for other Panopto quizzes the student with the issue has scores present.

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This behavior is occurring for multiple instructors and apparently was not an issue in previous weeks.

Is this occurring elsewhere in the community?

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