Welcome to the Panopto Community

Please note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.
Options

About the time to get delivery ID

Hello.

I have a question about the time to get the delivery ID.
I am getting the “delivery ID” by specifying the video name in the “GetSessionsList” of the SoapAPI.
Is it correct that we cannot get the “delivery ID” of the corresponding video in “GetSessionsList” immediately after uploading the video to Panopto?
As far as we have verified, it seems that it is not possible to retrieve the ID until about 2 minutes after the video has been uploaded.
Is this correct?

Thank you.

Answers

  • Hello Sakae,

    After any video is uploaded to Panopto it takes a bit to process the video depending on the size of the video. You may have noticed this on the Panopto UI as well. It would seem that retrieving the delivery ID from the SOAP API will take a bit depending on the video processing time.

    Regards,

    Aish

Sign In or Register to comment.