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500 error when using a folder ID

Lily LiLily Li Tyro

Hi team, My co-worker is trying to use api/v1/folders/{id}/sessions endpoint and getting a 500 error when using a folder ID from our company's Panopto account via Postman. Since the 500 error is not descriptive, are you able to share the error message or indicate what he may be doing wrong? Thank you!

Answers

  • Hello Lily,

    Here are some things that I think might fix your problem.
    1. The URL you should be hitting should be : `https://<your-site>/Panopto/api/v1/folders/<folder-id>/sessions`
    2. In postman, you should be using OAuth2.0 as the Auth Type. Using the API Client-Secret created in Panopto you should create a new token that you can use in your API requests. Access Token URL is : https://<your-site>/Panopto/oauth2/connect/token

    I've attached a picture below that might help you out.

    image.png


    Please let me know if you have more questions.

    Regards,
    Aish

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