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Regarding to RemoteRecorderAPI

Tomoko KawaguchiTomoko Kawaguchi Tyro
in API

We are currently developing our own application to register and operate as a remote recorder using Panopto's “RemoteRecorderAPI”.
However, when calling the following endpoint, we consistently receive a 401 Unauthorized response.

PUT /Panopto/api/v1/remoteRecorderAPI/remoteRecorder
(Basic authentication using the Registration Key issued in the admin console)

The API documentation we are referencing is here:
https://fomsrec.jp.panopto.com/Panopto/api/docs/index.html
Although the RemoteRecorderAPI section exists in the documentation,
since the response remains 401, we rechecked the content and found the following note:

"Remote Recorder Device API.
Warning: this endpoint is for Panopto's hardware partners only
and cannot be used without a partner API key."

Based on the above statement,
we believe the RemoteRecorderAPI is a “Panopto hardware partner-exclusive API.”
To use it, in addition to the standard Registration Key,
a “Partner API Key” issued by Panopto and
“permission for the remoteRecorderApi scope” are likely required.

Could you please confirm the following?

  1. Is the “RemoteRecorderAPI (Remote Recorder Device API)” enabled for our tenant?
  2. Is the OAuth2 scope “remoteRecorderApi” authorized for our tenant? (= Has a Partner API Key been issued?)

Answers

  • Adis HrnjicaAdis Hrnjica Whiz Kid

    Hi Tomoko,

    If you are point of contact can you please create a support ticket for this, so we can check all the details needed.

    Thanks,

    Adis

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