Option to fully skip a round of retention actions or "select all" under Pending Actions
Eric Phetteplace
Whiz Kid
If you want to skip all pending actions in the Contention Retention > Pending Actions UI, you have to do it page by page 250 sessions (the maximum page length) at a time. This is tedious for large numbers of sessions.
We sometimes want to do skip an entire retention cycle when we are safely below our storage quotas yet a number of retention actions would normally happen; we prefer to be lenient, keeping sessions rather than archiving or deleting them unnecessarily. However, the Pending Actions UI offers no means to skip a whole set of actions. We have to: set the page length to 250 at the bottom, click select all, click "retain indefinitely", wait a few seconds for the UI to update, click select all again, click retain indefinitely, etc. until all sessions have been retained. We have to do this several times because we usually have thousands of sessions subject to retention.
There are two different ways of implementing features which would make this less tedious:
- A "select all" button to select all sessions in Pending Actions
- A "retain all" or "skip retention actions" button to skip the entire set
Comments
How I do this is to manually set the next "Action" date. It's a bit clunky, but it works for the most part. It would be nice if there was just a "Skip Next Action" button that would just reset the next action date to be the next in the cycle.
While not ideal, you can just edit this part in the url to expand your selection: "&maxResults=250"