Why are some users losing access to their "Creator" folders?
We have some users that are seemingly losing "Creator" access to their course folders. Our site has Moodle integration and the instructors are automatically added to the course "creators" group. We've had a few users that have no issues accessing their folders and even upload videos to those folders but then out of nowhere, they seem to get dropped from the "creator group" and thus no longer have access to the folders they should have access too.
Our work-around is to manually add them as "creators."
Thank you in advanced for any insight on this matter!