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Panopto Quiz Results Inconsistently Pushed to Canvas

Andrew LynchAndrew Lynch Tyro
in Canvas

I am also opening this with Canvas support, but imagine the issue needs to be addressed by both organizations. My colleagues and I have had multiple students reach out about Panopto quiz points not appearing in Canvas.

We have informed them they must 1) click the link to the video from the Canvas assignment, and 2) that the points may take multiple hours to appear. However, the issues persist for random students over many weeks.

I'm surprised there is no way to report a bug like this as a basic member - thus I'm opening this question with the hopes that it's the correct format for reporting an issue.

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  • Andrew LynchAndrew Lynch Tyro

    Hi Cait,

    Thanks for such a prompt reply. I received an email from support today about a fix released on 10/12 which should address the grades getting posted to the LMS. The request number was 00691449, for reference by others as needed. I won't be able to confirm the fix myself, as we already switched to use Canvas-based quizzes instead to avoid this issue.

    Thanks,

    Andrew

  • Savannah BlazerSavannah Blazer Tyro

    We are currently experiencing a similar issue to this one and I've just submitted a new support ticket. It would be great to have a way to sync quiz results or grades from Panopto to Canvas. This would better than the alternative of having to manually enter grades that aren't going over to Canvas.

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