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LTI connection link issue

Gamze TekkeGamze Tekke
in Blackboard

Hi,

The Panopto tool link has been added to the 'Tools' page into Blackboard. However, when clicking the link, the attached error is received. When I try the browser language in English and Turkish, the error is not fixed. In addition, the connection links I tried are as follows and they all get the same error.

• https://okan.cloud.panopto.eu/Panopto/LTI/LTI.aspx

• https://okan.cloud.panopto.eu/

• https://login.panopto.com/

The error screenshot

@Peter Gervaise-Jones

How should I go about to fix this. I am waiting for your support on the subject.

Thank you,

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Answers

  • Peter Gervaise-JonesPeter Gervaise-Jones Panopto Employee

    Hi Gamze

    Thank you for raising this, I'd recommend we have the Technical Support Team assist you with this. I will raise a technical support ticket on your behalf and the team will reach out shortly.


    Kind regards

    Pete

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