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Issue with PercentCompleted Not Appearing in /users/{id}/sessions/viewed API

Hello,

I’ve found that there are two APIs in Panopto that return the PercentCompleted value:

  1. /api/v1/sessions/{id}/viewers – PercentCompleted
  2. /api/v1/users/{id}/sessions/viewed – PercentCompleted

While the first one consistently returns data, the second one sometimes does not return any results. If I change the user ID in the second API, I can see data for some users, but for certain users, no results are returned at all.

In such cases, what should I look into to understand or resolve this issue?

Thank you.

Answers

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