Unable to authenticate the user when scheduling with RemoteRecorderManagement
Samuel Chan
Crackerjack
in API
My colleague was trying out the ScheduleRecording method in SOAP API:
We are getting a Fault back :
<s:Fault> <faultcode>s:Client</faultcode> <faultstring xml:lang="en-US">"Unable to authenticate the user."</faultstring> </s:Fault>
Does this have anything to do with the token/cookies generated from my API client? My account already has Administrator access though. We didn't get this error when we try out other methods such as listing sessions, etc.
I wonder what's wrong.
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Best Answer
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Aishwarya Harpale
Tyro
Hey Samuel,
There has been no new update to the ScheduleRecording method. I would recommend trying out with a new API token or with user credentials and see if you are able to authenticate your user.
Regards,
Aish.
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