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ETA on LTI Fix

Ben CreightonBen Creighton Tyro
in Desire 2 Learn (D2L)

Hi,
We are going on a week for the embed issues with our LTI integration. This is our first week of class and is causing quite a bit of additional work on our end.

Is there any thing we can do as a workarouund? Is there any ETA on fix?

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Answers

  • Christopher BrasterChristopher Braster Tyro

    Hi Ben, are you still experiencing issues? We got the email that all was resolved as of last Friday, but we are still having issues with Canvas to Panopto provisioning, both with losing access to previous courses, as well as new course provisioning not sticking. I am getting zero feedback on my ticket, and I wonder if we are alone here with still having issues. Thanks!

  • Ben CreightonBen Creighton Tyro

    Hi Christopher,

    My issue was due to a role change from Panopto. The were no longer accepting "administrator" as a role - which I had mapped in my LTI settings. Theychanged it to accept only "admin" and this crashed my LTI.

    You might check any similar role mapping in Canvas.

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