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Audio with 1 airpod vs audio with 2 airpods

When using my airpods to listen to a panopto video, it sounds perfectly normal when I use both airpods. However, when one is left in my case and I only have one out, the audio stops working normally. Is this a common issue? If so is there any fix?

Answers

  • Hey Broderick,

    Sorry for the delay in our response here! If you're still running into this issue, please submit a support ticket. Our team will follow up as soon as possible to investigate this issue!

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