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Moodle asks for second login and nothing happens

Hi -

3 of our professors are having this issue. One has provided the following screenshots, First experinced the issue 7+ day ago.

Moodle sent up here.

I have no idea what is causing the issue.

Any advise appreciated.

TIA

Ross

Answers

  • Cait McCabeCait McCabe Administrator

    Hi Ross,

    This is something that our Support team should investigate. I see that there may have been an issue when you tried to open a ticket for this, so I will open a Support ticket on your behalf and make your local Panopto administrator aware. Please keep an eye out for correspondence regarding this matter.

    If you have any additional questions, please let me know - we're always happy to help.

    Best wishes,

    Cait

  • Wonderful!! Look forward to the assitance.


    Ross

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