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Canvas Panopto Tool and Scheduled Recordings

I have scheduled my recordings in a panopto enabled classroom using the canvas scheduling tool; I would now like to use the panopto LTI to link directly to each of the scheduled recordings in the relevant canvas module. But, while I can see the scheduled recording in the panopto folder directly by clicking "show scheduled recordings," I cannot see them in the LTI tool interface, which shows "this folder is empty" for the course in question.


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    Is this not the correct place to receive assistance on this product? Where should I go for help?

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    Caitlin McCabeCaitlin McCabe Administrator
    edited September 2021

    Hi Dennis,

    This sounds like it may be something our Support team should investigate. To expedite this matter, and make things easier for you, I will submit a Support ticket on your behalf and make your local Panopto administrator aware of this.

    In terms of receiving more immediate assistance, we recommend that users reach out to their local Panopto administrators, first. The forum is the best place to ask non-urgent questions about Panopto or connect with other Panopto users about how they are using the product.

    If you have any additional questions, please feel free to ask - we're always happy to help!

    Best wishes,


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    I don't believe you are (currently) able to place scheduled recordings in advance, but if I recall correctly, they should show up as soon as the webcast starts.

    If it was possible to place the webcast lectures in context in advance, I could see that being a real driver for the feature.

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